Our FREE UK delivery applies to all orders over £250, if your order is under this value we charge a flat rate of £10, regardless of size or UK location. In some cases or areas delivery may be on a 2-3 days service, we will contact you if this is the case to confirm you are still happy for us to process your order.
An 'In-Stock' Item or Order will be shipped from either our stock holding or from our suppliers stock, in most cases we will use UPS, as they offer one of the best services locally. To receive these updates you will need to provide us with your email and mobile number. We also recommend you download their app for regular delivery notifications.
We do not take any payment from you until we have confirmed your order as available and ready to be packed & shipped.
Orders placed before 12pm, Monday to Friday, will usually be shipped within 48hrs, on a 24Hr service.
Orders placed after 12pm will usually be processed by 12pm following working day, but we will make every effort to get it moving sooner.
Shipping services are based on working, business days (Mon – Fri, Excluding Bank Holidays), Orders placed on a Friday will not arrive until Monday unless we arrange a paid-for, weekend service for you.
All deliveries will be to your registered card address and will be a signed for service. If the item cannot be signed for we instruct our couriers not to leave the order. This protects both you and us from orders that go missing.
Where an order cannot be shipped on a 24Hr service, due to size or weight, or because of stock supply, we will contact you to discuss the process and agree a solution.
AmericanAudioCo Packing Elves